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Rooted: Rating, What It Sells and How to Buy Smart (2026)

By the Plantshop.com Editorial Team · Updated · How we research · Report an error

Houseplant shop with pet-friendly, low-light and size-based collections.

Best for: Houseplants, Gifts

HouseplantsGifts

Visit Rooted

heyrooted.com · opens the shop in a new tab

Plantshop.com is independent and not affiliated with Rooted.

Is Rooted (Hey Rooted) legit? What we can verify

We check this shop's catalogue every week. We have not bought from it ourselves; read what customers say below and pay by card or PayPal for buyer protection.

Customer rating

We found no usable customer reviews for Rooted on independent review sites (Sitejabber checked 21 October 2026; Trustpilot blocked our check). That is not a sign of a bad shop: smaller nurseries often have few public reviews.

Policies (from Rooted's own pages, checked 21 Oct 2026)

Guarantee
30 Day Happiness Guarantee (site banner)
Shipping
Not verified
Free shipping
Free shipping on orders $95+, excluding extra-large plants and orchids (site banner)
US regions
Not verified

Source: Rooted policy page. "Not verified" means we could not confirm it.

Plants from our library it lists

Confirmed on Rooted's site (21 Oct 2026): Monstera, Pothos, Snake Plant, ZZ Plant, Fiddle Leaf Fig, Peace Lily, Calathea, Heartleaf Philodendron, Bird of Paradise, Aloe Vera, Jade Plant, Moth Orchid, Spider Plant, Parlor Palm, Chinese Evergreen, Prayer Plant, Boston Fern, Hoya (Wax Plant), Peperomia, Dracaena, Cast Iron Plant, Money Tree, Ponytail Palm, Olive Tree, Croton, Chinese Money Plant, Begonia, Indoor Bonsai Tree, Anthurium, Air Plant, Christmas Cactus, Rosemary, Monstera Adansonii, Bromeliad, Majesty Palm, Yucca Cane, Arrowhead Plant, Polka Dot Plant, Maidenhair Fern, Bird's Nest Fern, Staghorn Fern, String of Hearts, Weeping Fig, Gardenia, Begonia Maculata (Polka Dot Begonia), Alocasia Black Velvet.

In stock now from our plant library (7 Nov 2026)

What customers say on Reddit

Recurring themes from public threads, checked 21 Oct 2026. Individual experiences, not a verdict.

Often praised

  • Careful packing and good prices on less common plants
  • Mystery boxes are popular, and refunds were given for dead plants

Common complaints

  • Common plants are pricier than big-box stores
  • Recent (Dec 2025 to Feb 2026) reports of missing items, winter losses and slow replies
"Fast, careful packing, really good quality plant." u/cupcakes0220, r/houseplants, Dec 2022, source
"It’s insanely expensive for common plants" u/Brotox123, r/houseplants, Dec 2022, source
"Absolutely no winter protection in the box, despite the fact I paid for it." u/andrewmunsell, r/houseplants, Dec 2025, source

How to buy smart from Rooted

Buying houseplants online

Sending a plant as a gift

More help: Plant Library, Plant Finder, Easy plants for beginners, Plant gifts, Pet-Safe Plant Checker, plant delivery tips.

Compare: The Sill vs Rooted (Hey Rooted)

Compare: Lively Root vs Rooted (Hey Rooted)

Compare: Rooted (Hey Rooted) vs Costa Farms

Alternatives to Rooted

All 48 shops: where to buy plants online · shop index · policies compared.

FAQ

What is Rooted best for?

Based on what it sells: Houseplants, Gifts. Houseplant shop with pet-friendly, low-light and size-based collections.

What is Rooted's customer rating?

We found no usable public reviews on independent review sites as of 21 October 2026.

Does Rooted ship to every US state?

We have not verified this. Enter your address at checkout before paying; plant shipping rules vary by state.

Does Rooted guarantee plants arrive healthy?

Its policy page says: 30 Day Happiness Guarantee (site banner) (checked 21 Oct 2026).

Visit Rooted