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FTD: Rating, What It Sells and How to Buy Smart (2026)
By the Plantshop.com Editorial Team · Updated · How we research · Report an error
ftd.com · opens the shop in a new tab
Plantshop.com is independent and not affiliated with FTD.
Customer rating
3.8★ from 1,645 customer reviews on Sitejabber, checked 21 October 2026.
Rating as shown on the review site. Review-site ratings skew toward people with problems or very good experiences; read recent reviews for the plants you want.
Shipping, returns and guarantee
We have not yet read FTD's policy pages, so we do not state its shipping areas, speed or guarantee. Before you pay, check at checkout:
- Which states it ships to (some plants cannot go to California, Arizona, Hawaii or Alaska, among others).
- When your order will ship, and whether it holds orders during very hot or cold weather.
- What happens if a plant arrives damaged: how many days you have to report it, whether photos are needed, and whether you get a replacement or refund.
How to buy smart from FTD
Sending a plant as a gift
- Check the delivery-date cutoff and whether the date is guaranteed or estimated.
- A potted plant lasts far longer than cut flowers; check whether the product is a plant or an arrangement.
- If the recipient has cats or dogs, check the plant first in our pet-safe checker.
- Choose an easy plant for someone new to plants and include the care basics.
More help: Plant gifts, Pet-Safe Plant Checker, plant delivery tips.
Alternatives to FTD
- ProFlowers: Flower delivery service with a plant gift line. (3.8★, 2,287 reviews)
- The Bouqs Co.: Farm-direct flower delivery with plants. (2.1★, 26 reviews)
- 1-800-Flowers: Flower and gift delivery with a range of live plant gifts; plants.com now redirects here. (1.8★, 1,377 reviews)
- UrbanStems: Flower delivery brand that also sells potted plant gifts.
All 48 shops: where to buy plants online · shop index · policies compared.
FAQ
What is FTD best for?
Based on what it sells: Gifts. Florist network delivering flowers and plants.
What is FTD's customer rating?
3.8 out of 5 from 1,645 reviews on Sitejabber, checked 21 October 2026.
Does FTD ship to every US state?
We have not verified this. Enter your address at checkout before paying; plant shipping rules vary by state.
Does FTD guarantee plants arrive healthy?
We have not verified its guarantee. Read the policy linked at checkout, and photograph the box and plant when it arrives.