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The Sill: Rating, What It Sells and How to Buy Smart (2026)
By the Plantshop.com Editorial Team · Updated · How we research · Report an error
New York-founded houseplant brand known for design-led plants in ceramic planters.
Best for: Houseplants, Gifts, Outdoor & garden
thesill.com · opens the shop in a new tab
Plantshop.com is independent and not affiliated with The Sill.
Is The Sill legit? What we can verify
- Live catalogue: 41 of the 71 plants in our library were in stock on 7 Nov 2026, typical price $59 for the plant itself.
- Guarantee: 30-day guarantee (from its policy page).
- Shipping: Free over $99. Winter: $5 cold-weather pack with heat pack.
- Independent rating: 4.5/5 (1,284 reviews) on Sitejabber.
We check this shop's catalogue every week. We have not bought from it ourselves; read what customers say below and pay by card or PayPal for buyer protection.
Customer rating
4.5★ from 1,284 customer reviews on Sitejabber, checked 21 October 2026.
Rating as shown on the review site. Review-site ratings skew toward people with problems or very good experiences; read recent reviews for the plants you want.
Policies (from The Sill's own pages, checked 21 Oct 2026)
- Guarantee
- 30-Day Guarantee: replaced free if plants don't arrive healthy; send a photo within 30 days of receiving the order
- Shipping
- Standard: ships in 2-6 business days, then 3-10 business days in transit. Express: ships in 1-2 business days, then 3-4 days in transit
- Free shipping
- Not verified
- US regions
- Not verified
Source: The Sill policy page. "Not verified" means we could not confirm it.
Plants from our library it lists
Confirmed on The Sill's site (21 Oct 2026): Pothos, Snake Plant, ZZ Plant, Fiddle Leaf Fig, Peace Lily, Calathea, Heartleaf Philodendron, String of Pearls, Bird of Paradise, Rubber Plant, Jade Plant, Moth Orchid, Spider Plant, Parlor Palm, Chinese Evergreen, Prayer Plant, Hoya (Wax Plant), Dracaena, Money Tree, Areca Palm, Ponytail Palm, Croton, Anthurium, Christmas Cactus, Echeveria, Lemon Tree, Rosemary, Monstera Adansonii, Bromeliad, Majesty Palm, Yucca Cane, Arrowhead Plant, Bird's Nest Fern, String of Hearts, Weeping Fig, Gardenia, Monstera Thai Constellation, Philodendron Pink Princess, Scindapsus Pictus (Satin Pothos), Hoya Carnosa (Wax Plant).
In stock now from our plant library (7 Nov 2026)
- Alocasia: Alocasia Bambino, from $59.00
- Anthurium: Red Anthurium, from $49.00
- Arrowhead Plant: Pink Arrowhead Plant, from $39.00
- Bird of Paradise: Bird of Paradise, from $109.00
- Bird's Nest Fern: Bird's Nest Fern, from $39.00
- Bromeliad: Bromeliad Vriesea Intenso Red, from $49.00
- Calathea: Calathea Wavestar, from $59.00
- Chinese Evergreen: Aglaonema Beauty, from $59.00
- Christmas Cactus: Christmas Cactus, from $69.00
- Croton: Croton Nectarine, from $59.00
- Dracaena: Dracaena Marginata Tree, from $149.00
- Echeveria: Echeveria Garotto, from $59.00
- Fiddle Leaf Fig: Fiddle Leaf Fig Bush, from $59.00
- Gardenia: Radicans Gardenia, from $49.00
- Heartleaf Philodendron: Heartleaf Philodendron, from $49.00
- Hoya (Wax Plant): Hoya Rope, from $59.00
- Hoya Carnosa (Wax Plant): Hoya Carnosa Tricolor, from $59.00
- Indoor Bonsai Tree: Bonsai Ficus Ginseng, from $59.00
- Lemon Tree: Bearss Lemon Tree, from $99.00
- Majesty Palm: Large Majesty Palm, from $109.00
- Money Tree: Money Tree Plant, from $39.00
- Monstera: Monstera Deliciosa, from $69.00
- Monstera Adansonii: Monstera Adansonii Mint, from $109.00
- Monstera Thai Constellation: Monstera Thai Constellation, from $79.00
- Norfolk Island Pine: Norfolk Island Pine, from $39.00
- Olive Tree: Olive Tree, from $39.00
- Parlor Palm: Parlor Palm, from $59.00
- Peace Lily: Peace Lily, from $59.00
- Philodendron Pink Princess: Philodendron Pink Princess, from $49.00
- Ponytail Palm: Ponytail Palm, from $59.00
- Pothos: Pothos Marble Queen, from $59.00
- Prayer Plant: Lemon Lime Prayer Plant, from $69.00
- Rosemary: Tuscan Blue Rosemary, from $79.00
- Rubber Plant: Ficus Burgundy Rubber Plant, from $69.00
- Scindapsus Pictus (Satin Pothos): Satin Pothos, from $69.00
- Snake Plant: Sansevieria Fernwood, from $59.00
- String of Hearts: String of Hearts, from $69.00
- String of Pearls: String of Pearls, from $69.00
- Weeping Fig: Braided Benjamina Ficus, from $139.00
- Yucca Cane: Yucca Plant Single Stem, from $99.00
- ZZ Plant: ZZ Plant, from $39.00
What customers say on Reddit
Recurring themes from public threads, checked 21 Oct 2026. Individual experiences, not a verdict.
Often praised
- Several buyers report healthy plants that are still alive years later
- Some say a dead-on-arrival plant was replaced at no cost
Common complaints
- The most common complaint is price
- Recurring reports of damaged, cold-hit or pest-affected plants, especially in winter
- Some report slow or difficult customer service
"It arrived in good condition - maybe too good there's like 10 plants in that pot" u/whimsical_trash, r/houseplants, Nov 2024, source
"Dead of winter here in Maine, and it was kind of frozen and dead-ish on arrival." u/ChimpofBakersfield, r/houseplants, Dec 2024, source
"One definitely arrived dead but they were willing to replace at no cost." u/lemonyfleabag, r/houseplants, Apr 2020, source
How to buy smart from The Sill
Buying houseplants online
- Compare by pot size (for example 4 in, 6 in, 10 in), not plant name: the same plant can differ several times in size and price.
- Order in mild weather where you can. Shipping in winter cold or summer heat causes most losses; some shops add heat packs or hold orders, so check at checkout.
- Open the box the day it arrives, photograph the plant and packaging, and report problems quickly; guarantees usually have a short window and often need photos.
- Keep a new plant away from your other plants for about two weeks and check leaf undersides for pests.
- Do not repot straight away. Let it settle in bright, indirect light for a couple of weeks first.
Sending a plant as a gift
- Check the delivery-date cutoff and whether the date is guaranteed or estimated.
- A potted plant lasts far longer than cut flowers; check whether the product is a plant or an arrangement.
- If the recipient has cats or dogs, check the plant first in our pet-safe checker.
- Choose an easy plant for someone new to plants and include the care basics.
More help: Plant Library, Plant Finder, Easy plants for beginners, Plant gifts, Pet-Safe Plant Checker, Plant delivery tips, plant delivery tips.
Compare: The Sill vs Rooted (Hey Rooted)
Compare: The Sill vs Costa Farms
Alternatives to The Sill
- ProFlowers: Flower delivery service with a plant gift line. (3.8★, 2,287 reviews)
- FTD: Florist network delivering flowers and plants. (3.8★, 1,645 reviews)
- Logee's: Connecticut greenhouse dating to 1892, known for fruiting and tropical plants. (3.6★, 4 reviews)
- Proven Winners: Plant brand that sells its annuals, perennials and shrubs direct online. (4.0★, 1 reviews)
All 48 shops: where to buy plants online · shop index · policies compared.
FAQ
What is The Sill best for?
Based on what it sells: Houseplants, Gifts, Outdoor & garden. New York-founded houseplant brand known for design-led plants in ceramic planters.
What is The Sill's customer rating?
4.5 out of 5 from 1,284 reviews on Sitejabber, checked 21 October 2026.
Does The Sill ship to every US state?
We have not verified this. Enter your address at checkout before paying; plant shipping rules vary by state.
Does The Sill guarantee plants arrive healthy?
Its policy page says: 30-Day Guarantee: replaced free if plants don't arrive healthy; send a photo within 30 days of receiving the order (checked 21 Oct 2026).