Comparison
The Sill vs Lively Root: Which Online Plant Shop Should You Use?
By the Plantshop.com Editorial Team · Updated · How we research · Report an error
A fact-based comparison using each shop's published policies (checked 21 Oct 2026) and public customer feedback. We are not affiliated with either.
| The Sill | Lively Root | |
|---|---|---|
| Guarantee | 30-Day Guarantee: replaced free if plants don't arrive healthy; send a photo within 30 days of receiving the order | 30 Day Happiness Guarantee: dead or damaged plants replaced; send a photo within 30 days of delivery |
| Shipping | Standard: ships in 2-6 business days, then 3-10 business days in transit. Express: ships in 1-2 business days, then 3-4 days in transit | Processing 1-2 business days. Standard flat rate $9, 4-7 business days. Expedited (2-3 days) and Rush (1-2 days) priced at checkout |
| Regions | Not verified | 48 contiguous US states (no Hawaii or Alaska) |
| What customers say | Owners on Reddit praise plant quality but often mention price and winter shipping damage. | Buyers like the selection and size options; soil spillage and winter damage come up. |
Plants both list
Pothos, Snake Plant, ZZ Plant, Fiddle Leaf Fig, Peace Lily, Calathea, Heartleaf Philodendron, Bird of Paradise, Jade Plant, Moth Orchid, Spider Plant, Chinese Evergreen, Prayer Plant, Hoya (Wax Plant), Dracaena, Money Tree, Areca Palm, Ponytail Palm, Croton, Alocasia, Anthurium, Christmas Cactus, Echeveria, Rosemary, Bromeliad, Yucca Cane, Arrowhead Plant, Bird's Nest Fern, Weeping Fig, Gardenia.
Bottom line
If you live in Hawaii or Alaska, Lively Root's published policy excludes you. For everyone else, choose by the specific plant and size you want, order in mild weather, and photograph the delivery. Full reviews: The Sill, Lively Root.