Shop comparison
Nature Hills Nursery vs Spring Hill Nurseries
Guarantees, shipping and ratings, side by side, from each shop's own policy pages
By the Plantshop.com Editorial Team · Checked · How we research
The short answer
Nature Hills publishes a 45-day guarantee with replacement, credit or refund. Spring Hill offers merchandise credit if you're unhappy and ships plants only to the 48 contiguous states at planting time for your zone.
Policies compared
| Nature Hills Nursery | Spring Hill Nurseries | |
|---|---|---|
| Independent rating | 3.7/5 (315 reviews) | 2.1/5 (66 reviews) |
| Guarantee | 45-day Growing & Glowing guarantee: replacement, credit or refund | No-Risk Guarantee: merchandise credit if you're unhappy |
| Shipping cost | Offers vary; see its free-shipping page | Free from $125 for newsletter subscribers |
| Where it ships | Some plants can't ship to certain states; restrictions show on the product page. | Plants ship only to the 48 contiguous states: no Alaska, Hawaii, Puerto Rico, Guam or APO/FPO addresses. |
| Best for | Trees, Outdoor & garden | Outdoor & garden |
The details
Nature Hills Nursery
- Covered plants that arrive damaged or dead, or fail from quality problems, are replaced free, credited or refunded within 45 days of delivery. Nature Hills pays shipping on replacements.
- Orders delivered after 15 October are covered until 1 May.
- Report problems with photos within 7 days of noticing them; its terms ask for delivery problems within 3 days of delivery.
- Most orders ship within 3–5 business days, with tracking.
- Shipments may be held when forecasts drop below 32°F or rise above 95°F.
Full Nature Hills Nursery review
Spring Hill Nurseries
- If you're unhappy with a purchase, call (513) 354-1510 or email Spring Hill to ask for a merchandise credit (store credit rather than a cash refund).
- The guarantee page doesn't state a time limit.
- Plants ship at the right planting time for your zone, in separate spring and fall windows with last order dates.
- Bare-root perennials, trees and shrubs stay in the field until fully dormant, so fall orders often arrive late in the window.
Full Spring Hill Nurseries review
Ratings from Sitejabber as shown on our shop profiles. Policies read on the shops' own pages; the version at checkout is the one that applies.
FAQ
Which is better, Nature Hills Nursery or Spring Hill Nurseries?
Nature Hills publishes a 45-day guarantee with replacement, credit or refund. Spring Hill offers merchandise credit if you're unhappy and ships plants only to the 48 contiguous states at planting time for your zone.
Which has the longer guarantee, Nature Hills Nursery or Spring Hill Nurseries?
Nature Hills Nursery: 45-day Growing & Glowing guarantee: replacement, credit or refund. Spring Hill Nurseries: No-Risk Guarantee: merchandise credit if you're unhappy.
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