Shop comparison
Trees.com (formerly Fast Growing Trees) vs Nature Hills Nursery
Guarantees, shipping and ratings, side by side, from each shop's own policy pages
By the Plantshop.com Editorial Team · Checked · How we research
The short answer
Trees.com covers eligible plants for a full year but only with a replacement, and you pay shipping on it. Nature Hills covers 45 days by default (replacement, credit or refund, with replacement shipping paid), and sells an optional upgrade to a year. Trees.com advertises free shipping over $99.
Policies compared
| Trees.com (formerly Fast Growing Trees) | Nature Hills Nursery | |
|---|---|---|
| Independent rating | 4.3/5 (32,971 reviews) | 3.7/5 (315 reviews) |
| Guarantee | 1-year Alive & Thrive Guarantee (replacement, not refund) | 45-day Growing & Glowing guarantee: replacement, credit or refund |
| Shipping cost | Free over $99 | Offers vary; see its free-shipping page |
| Where it ships | Some plants can't ship to some states; the product page and checkout show restrictions for your address. | Some plants can't ship to certain states; restrictions show on the product page. |
| Best for | Trees, Outdoor & garden, Houseplants | Trees, Outdoor & garden |
The details
Trees.com (formerly Fast Growing Trees)
- The Alive & Thrive Guarantee covers eligible live plants for one year from delivery.
- It covers poor quality on arrival, the wrong plant, disease or insects found within four weeks, and death from covered natural causes during the year.
- The remedy is a replacement plant, not a refund, and you pay shipping and handling on the replacement.
- Free shipping is advertised on orders over $99.
- Delivery dates aren't guaranteed: timing depends on plant readiness, stock, weather and destination.
Full Trees.com (formerly Fast Growing Trees) review
Nature Hills Nursery
- Covered plants that arrive damaged or dead, or fail from quality problems, are replaced free, credited or refunded within 45 days of delivery. Nature Hills pays shipping on replacements.
- Orders delivered after 15 October are covered until 1 May.
- Report problems with photos within 7 days of noticing them; its terms ask for delivery problems within 3 days of delivery.
- Most orders ship within 3–5 business days, with tracking.
- Shipments may be held when forecasts drop below 32°F or rise above 95°F.
Full Nature Hills Nursery review
Ratings from Sitejabber as shown on our shop profiles. Policies read on the shops' own pages; the version at checkout is the one that applies.
FAQ
Which is better, Trees.com (formerly Fast Growing Trees) or Nature Hills Nursery?
Trees.com covers eligible plants for a full year but only with a replacement, and you pay shipping on it. Nature Hills covers 45 days by default (replacement, credit or refund, with replacement shipping paid), and sells an optional upgrade to a year. Trees.com advertises free shipping over $99.
Which has the longer guarantee, Trees.com (formerly Fast Growing Trees) or Nature Hills Nursery?
Trees.com (formerly Fast Growing Trees): 1-year Alive & Thrive Guarantee (replacement, not refund). Nature Hills Nursery: 45-day Growing & Glowing guarantee: replacement, credit or refund.
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